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What types of data are synched from BoomTown into Sisu?   

There are two main types of data involved:

  1. Prospecting Activity data
  2. Transaction data

Please see this article on the Boomtown to Sisu SynchBot Features.


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Can the SynchBot run bi-directionally?

Yes! You will need to setup one synch from BoomTown to Sisu and another synch from Sisu to BoomTown.

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One of my Agent's activity and transaction data are not synching to Sisu, what do I do?

When a given Agent's Activity and Transaction information is not synching, the typical solution is as follows:

  • Login to Real Synch and on your active BoomTown To SISU SynchBot, click the ellipsis button and select SynchBot Options:​
  • The resulting page will display the user login email addresses of the Agents enabled for the SynchBot:
  • If the Agent appears in the list but is not selected, select the Agent and click Save and Close:
  • If the Agent does not appear in the list, this means the email address for the Agent is different between BoomTown and Sisu. You will need to update the email address in each to make them match exactly. Once the email addresses match, repeat the step above to select the Agent.
  • Next, make sure the Lead in BoomTown has an email address. This is required for the synch to work (even if you have to give the Lead a fake email address):​
  • Finally, when troubleshooting this, always make sure you are looking at the exact same dates in BoomTown and Sisu, as this is often overlooked.

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How are Conversations logged in Sisu?

Boomtown to Sisu SynchBots increment the Conversations in Sisu when a BoomTown call is logged as Talked to Prospect:

​In other words, calling the same Lead multiple times on same day and marking each call as Talked to Prospect will only raise the Conversations count in Sisu by one. This helps to avoid false positives for counting Conversations.

When troubleshooting this, always make sure you are looking at the exact same dates in BoomTown and Sisu, as this is often overlooked.

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How do I increment the Buyers Signed and Listings Signed dials in Sisu?

In BoomTown, when you set the Status on a Buyer Transaction to Pre-Contract:

​This will increment your Buyers Signed dial by one:

Alternately, when you set the Status on a Seller Transaction to Active Listing:

​This will increment your Listings Signed dial by one:

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Why am I seeing duplicate Transactions in Sisu?

A few things to note if one To-Do Meeting set in BoomTown is synching as two Appt Set Transactions in Sisu:

If the Lead type is selected as both Buyer and Seller in BoomTown:

When a To-Do Meeting is set, this will sync to Sisu as Appt Set for both the Buyer and the Seller, i.e. two Transactions for one Meeting.

Another possible reason two Transactions may sync for one Meeting, is that the User who created the Meeting may not have been the same User who is assigned as the Agent for the Lead.

Steps to create a To-Do Meeting:

  • Click the Add a Lead tab on the far left side of the screen in BoomTown and fill out all required fields (ensure contact has a unique email address and phone number):
  • Select Buyer or Seller as the Lead Type (again, selecting Buyer & Seller will create two Transactions in Sisu):
  • Schedule a To-Do Meeting:
  • In Sisu, click the Transactions tab and search for the lead by name and you should see Appt Set on Sisu dashboard:
  • Complete the Meeting in BoomTown and refresh your page in Sisu to see Appt Met:

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How do I take advantage of Lead Source ROI Reports?

To take advantage of Lead Source ROI Reports in Sisu, login to Real Synch and take these steps on the active Boomtown to Sisu SynchBot:

  • Click the wrench icon next to BoomTown > Click Filters > Enable New Registration, Contact Imported, and Assignment Changed > Click Save:​
  • Click the wrench icon next to Sisu > Click Custom Mapping > Turn On: Lead Source by Lead Counter and Lead Source by Agent Counter > Click Save:

Moving forward, when a new contact registers, is imported, or changes assignment, the SynchBot will increment the appropriate counters in Sisu.

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How do I set an Appointment in Sisu?

  • In BoomTown, set a To-Do Meeting:​
  • In Sisu, click the Transactions tab and search for the lead by name and you should see Appt Set on Sisu dashboard:
  • Complete the Meeting in BoomTown and refresh your page in Sisu to see Appt Met:

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How long does it take for activity or transaction data logged in BoomTown to to be synched to Sisu?

Just a few seconds! The SynchBot receives notifications from the BoomTown API as an activity is logged and synchs the relevant data to Sisu in moments.

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Which fields are mapped from a BoomTown Transaction, to a Sisu Transaction?

BoomTown Transactions contain Client, Agent, Transaction Type (Buyer/Seller), Status, Property Address, MLS #, Amount, GCI, Agent Split, Listing Date, Expiration Date, Acceptance Date, and Closing Date:

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Here is a demonstration of the BoomTown to Sisu SynchBot:

And here is a knowledge-based article explaining the features of the SynchBot:

BoomTown to Sisu SynchBot Features

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