Instructions:
Login to your Real Geeks account as the administrator and click Settings:
Once you are on the Settings page, click Customize:
Select Statuses on the left side of the vertical menu:
Click New:
Add the following values (click Add to save each value): Appointment Set, Appointment Met, Rep Agreement Signed, and Under Contract:
After you have created these statuses, the Custom Statuses table will include these entries:
Setup: Real Geeks to Sisu SynchBot
Real Geeks Agent Activity Metrics
