Tags:

  • Any tag added to a lead in Sierra Interactive that is also enabled in your SynchBot's Target Options will trigger a synch to create or update a Transaction in Sisu:
  • For example, adding the Signed tag to a lead in Sierra Interactive will create a Transaction in Sisu and increment the Buyers Signed dial by one:

Note: For the Conversations tag to increment the related activity counter in Sisu, the user will need to create a custom activity counter in Sisu with the same name.


Agent Activities:


  • Log a Call : this will increment the Dials counter in Sisu by one:
  • Email Sent: this will increment the Email Sent counter in Sisu by one:
  • Text Sent: this will increment the Text Messages counter in Sisu by one:


Setup: Sierra Interactive to Sisu SynchBot


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