Demonstration of Features:

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Limitations:

  • Extension Users can only search for an email address using an exact match. You cannot search using a partial email address. The extension is also unable to do any searching or matching by Lead name.

  • When logging a call in the extension, Outbound Call and Inbound Call are currently the only available Call Outcome options. This is mislabeled and should actually be considered the Call Type.

  • Assignment appears blank when a new Contact is created through the CRM with default values.


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