---
title: Agent App At‑Risk Section
description: "Guide to the Agent App At-Risk Section: Navigate the Buyer/Seller pipeline to view overdue deals. See details like GCI, Sales Price, and days past the defined threshold."
---

[BI Agent Features ](https://support.realsynch.com/bi-agent-features)

# [Agent App At‑Risk Section](https://support.realsynch.com/bi-agent-features/agent-app-at-risk-section)

 Written by [Jenny](https://support.realsynch.com/bi-agent-features/author/jenny) | May 15, 2026 11:41:06 PM

 

Quick Navigation & Action Guide

 

- From BI tool dashboard, go to Buyer / Seller pipeline
- Click on the At-Risk number to view which deals are currently flagged.

## For Appointment Set and Met, you’ll see the following details:

- Days Overdue
- Appointment Type
- Deal Name
- Outcome
- Lead Source
- Date the Lead was created
- Lead Name (clickable) opens the deal in FollowUpBoss
- Agent / Owner

## For Signed Agreements and Pending (Buyer and Seller side), and Active Listings(Seller side), you’ll see the following details:

- Days Overdue
- Pipeline & Stage
- Deal Name
- Sales Price
- GCI
- Date the Lead was created
- Lead Name (clickable) opens the deal in FollowUpBoss
- Agent / Owner

*Note: Days overdue are calculated as the number of days past the defined threshold (e.g., if the threshold is 14 days, a deal flagged at-risk has been sitting for 14 days plus the additional overdue days).*

- Click Search filter to check Unknown Lead or Unknown Team Member from deals

- Click export button to download current page or all pages of your report in CSV format

 

[View full post](https://support.realsynch.com/bi-agent-features/agent-app-at-risk-section)

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