---
title: Agent Data Not Integrating
description: Agent data not integrating with a BoomTown to Sisu integration.
---

[BoomTown to Sisu Integration ](https://support.realsynch.com/boomtown-to-sisu)

# [Agent Data Not Integrating](https://support.realsynch.com/boomtown-to-sisu/agent-data-not-integrating)

 Written by [Amanda](https://support.realsynch.com/boomtown-to-sisu/author/amanda) | Jun 14, 2022 9:53:25 PM

 

 

 

# **When a given Agent's Activity and Transaction information is not integrating, the typical solution is as follows:**

 

- Login to RealSynch and on your active BoomTown To Sisu Integration, click the ellipsis button on the far right-side of your Integration, and select *Integration Options*:​

- The resulting page will display the user login email addresses of the Agents enabled for the Integration:​

- If the Agent appears in the list but is ***not*** selected, select the Agent and click *Save* and *Close:*

- If the Agent does not appear in the list, this means the email address for the Agent is different between BoomTown and Sisu. You will need to update the email address in each platform to make them match ***exactly***. Once the email addresses match, click *Update Agents List* and then repeat the step above to select the Agent.

- Finally, always make sure a given Lead in BoomTown has an email address. This is ***required* **for the integration to work (even if you have to give the Lead a fake email address):​

 

 

 

# **[FAQ: BoomTown to Sisu Integration](https://support.realsynch.com/boomtown-to-sisu/faq-boomtown-to-sisu-integration)**

 

 

[View full post](https://support.realsynch.com/boomtown-to-sisu/agent-data-not-integrating)

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