---
title: Brivity Call Logging
description: Call logging for the Brivity to Sisu integration.
---

[Brivity to Sisu Integration ](https://support.realsynch.com/brivity-to-sisu)

# [Brivity Call Logging](https://support.realsynch.com/brivity-to-sisu/brivity-call-logging)

 Written by [Amanda](https://support.realsynch.com/brivity-to-sisu/author/amanda) | Jun 14, 2022 9:54:55 PM

 

 

# **Brivity Call Logging:**

- Brivity Users are able to *Log a Call* on a Contact in one of two ways.

- You can *Log a Call* using the "*Brivity Dialer", *which calls the User and then rings the Contact number and saves the duration at the end of the call.

- Log an "*Off-App*" call (via mobile or other device - effectively zero duration).

- In either case, a *Call Outcome* must be selected in Brivity.

- Either call type causes the integration to increment the ***Number of Dials*** counter in Sisu.

- The integration also allows you to customize your Integration's *Source Options* to select how to increment your Sisu ***Connects*** and ***Conversations*** activity counters based on your call durations in Brivity.

- The third option controls how Zero Duration (*"Off App"*) call logs where the outcome is *Talked* are counted in Sisu. Options are ***Conversation***, ***Connect***, or ***No Credit***:

 

[View full post](https://support.realsynch.com/brivity-to-sisu/brivity-call-logging)

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