Please ensure that the agents that will be using the integration are enabled under Integration Options:
The New Registration Trigger only works for leads created via the BoomTown Website. Any other new leads will NOT trigger the New Registration webhook.
Lead Update or Tag added is the only other way to trigger contact creation from BoomTown to Fello Connect.
If the agent's email address in BoomTown matches a user in Fello Connect, the agent will be added/assigned to the contact in Fello Connect. If the agent does not match a user, no agent will be assigned in Fello Connect.
The following fields map over into Fello Connect from the lead information in BoomTown:
Mapped Fields
First Name *
Last Name *
Email Address *
Phone Number
*Note: The fields containing the * are Required fields*
Leads that do not contain an email address will not be sent to Fello Connect.
Updating/ changing the email address in BoomTown will result in a new contact being created in Fello Connect.
When a tag is added in BoomTown, the tag will also be added to the Contact in Fello. This also acts as an update and will send updated information into Fello.