Audience to Follow Up Boss Features

Amanda

Features:

The lead information is sent to Follow Up Boss when the QR Code is scanned.
When an update to the lead occurs, a new QR Code will need to be scanned to send the updated information to the lead in Follow Up Boss.

Field Mapping and Required Fields

The following fields map over into Follow Up Boss from the lead information in Audience:

Mapped Fields

First Name *

Last Name *

Email Address *

Address *

*Note: The fields containing the * are Required fields*

The QR Code URL is required when composing your message, however it does not map into Follow Up Boss.

Agent Assignment

The agent is assigned in Follow Up Boss based on the email address of the agent who is logged in in Audience.