- The lead information is sent to Follow Up Boss when the QR Code is scanned.
- When an update to the lead occurs, a new QR Code will need to be scanned to send the updated information to the lead in Follow Up Boss.
Field Mapping and Required Fields
- The following fields map over into Follow Up Boss from the lead information in Audience:
|First Name *|
|Last Name *|
|Email Address *|
*Note: The fields containing the * are Required fields*
- The QR Code URL is required when composing your message, however it does not map into Follow Up Boss.
- The agent is assigned in Follow Up Boss based on the email address of the agent who is logged in in Audience.