kvCORE to Sisu Agent Activities

 



 

Agent Activities

Call Logging:

  • Calls Created will increment the dials in Sisu by one if the call is marked as Contacted.

  • Not Home or Bad Number will not increment the dials in Sisu.

  • Zero duration calls will increment the number of dials in Sisu as well as the dial selected under Custom Mappings in the Source options on your integration.

    *Note: Selecting No Credit will prevent zero duration calls from incrementing dials in Sisu*

 


 

Setup: kvCORE to Sisu Integration

 

kvCORE to Sisu Integration Features