kvCORE to Sisu Agent Activities



Agent Activities

Call Logging:

  • Calls Created will increment the dials in Sisu by one if the call is marked as Contacted.

  • Not Home or Bad Number will not increment the dials in Sisu.

  • Zero duration calls will increment the number of dials in Sisu as well as the dial selected under Custom Mappings in the Source options on your integration.

    *Note: Selecting No Credit will prevent zero duration calls from incrementing dials in Sisu*



Setup: kvCORE to Sisu Integration


kvCORE to Sisu Integration Features