---
title: Agent Data Not Integrating
description: Agent data not integrating through the Real Geeks to Sisu integration.
---

[Real Geeks to Sisu Integration ](https://support.realsynch.com/realgeeks-to-sisu)

# [Agent Data Not Integrating](https://support.realsynch.com/realgeeks-to-sisu/agent-data-not-integrating)

 Written by [Amanda](https://support.realsynch.com/realgeeks-to-sisu/author/amanda) | Jun 14, 2022 10:00:23 PM

 

 

 

 

# **Agent Data Not Integrating:**

 

When a given **Agent's** data is not integrating, the typical solution is as follows:

 

- For an *Appointment Met* to properly integrate from Real Geeks to Sisu, you must create the appointment in the *Follow Up* tab with the purpose as *Meeting*, rather than in the *Activity* tab:

- Ensure the **Agent's** login email address is the same in both Real Geeks and Sisu.

- An integration from Real Geeks to Sisu cannot occur without an email address associated with each **Contact** created. These email addresses should be unique, as using the same email address multiple times can create problems. If you do not have an email address to associate with a **Contact**, you can simply use a fake one as a placeholder:

- Finally, ensure you are looking at the appropriate date range for your scope in Sisu, as this is easy to overlook:

 

 

# **[Manually Entered Agent Issues](https://support.realsynch.com/realgeeks-to-sisu/manually-entered-agent-issues)**

 

[View full post](https://support.realsynch.com/realgeeks-to-sisu/agent-data-not-integrating)

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