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What is RealSynch Identify?
RealSynch Identify is designed to help real estate businesses recognize eligible website visitors, access available contact information, and make potential leads available for follow-up.
How does Identify work?
Identify uses website tracking to support visitor identification. When matching information is available, additional lead details may be provided and eligible leads may be delivered through a configured workflow.
Does Identify guarantee a certain number of leads?
No specific lead volume should be assumed or guaranteed. Results depend on website traffic, visitor eligibility, available matching information, and the account configuration.
Do I need to install a tracking pixel?
The tracking implementation is part of the website setup. Follow the installation instructions supplied by RealSynch to determine the required code and placement for your website.
Who can install the pixel?
Depending on your website platform and permissions, installation may be completed by your website administrator or another authorized person responsible for maintaining the website.
Which website pages need the pixel?
The required pages depend on your Identify configuration. Confirm the applicable pages with RealSynch before installation.
I installed the pixel, but I have not received any leads. Is something wrong?
Not necessarily. A working pixel does not guarantee that every visitor can be identified. However, you should verify the installation, applicable eligibility conditions, and any configured lead delivery workflow.
Which CRM systems can receive Identify leads?
CRM availability depends on the supported integrations and your account configuration. Confirm the currently supported destinations with RealSynch.
Why might lead information vary between records?
The information available can differ depending on the visitor match and the information available for that lead. Not every record will necessarily contain every contact field.
Can I use the information for outreach?
Use lead information responsibly and follow applicable rules governing marketing communications, privacy, and opt-outs. Confirm the approved practices for your account and jurisdiction.
How do I get assistance with setup?
Contact RealSynch Support or arrange a setup session with your RealSynch representative.