---
title: Transactions not Integrating into Sisu
description: Troubleshooting for transactions not integrating into Sisu.
---

[Sisu Integration ](https://support.realsynch.com/sisu-integration)

# [Transactions not Integrating into Sisu](https://support.realsynch.com/sisu-integration/transactions-not-integrating-into-sisu)

 Written by [Amanda](https://support.realsynch.com/sisu-integration/author/amanda) | Jun 14, 2022 10:04:52 PM

 

 

 

# **Typical Reasons Transactions are not Executing to Sisu: **

 

- An Agent's user email address does not match between your CRM/TMS and Sisu (review steps on how to update your *Agents List* below).

 

- An email address is missing for a Lead in your CRM/TMS. This is ***required*** even if you have to use a fake one.

 

- The Deal, if you are a Follow Up Boss User, is in a Deal Pipeline or Deal Stage that is ***not*** supported by the Realsynch integration. Please review the articles in our [Follow Up Boss to Sisu Knowledge-Base](https://support.realsynch.com/followupboss-to-sisu) for more insight.

 

- The Deal or Transaction in your CRM/TMS ***must*** be associated with a Contact.

 

- The Deal or Transaction in your CRM/TMS ***must*** be associated with a User.

 

- A Deal or Transaction ***must*** have originated in your CRM/TMS and integrated into Sisu to create a Transaction in order to update the Sisu Transaction.

 

- Integrations will never update *Closed*, *Lost*, or *Archived* Transactions in Sisu.

 

- Ensure the scope and date range you have set in Sisu is not filtering out your results unintentionally.

 

 

[View full post](https://support.realsynch.com/sisu-integration/transactions-not-integrating-into-sisu)

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