BI Agent Mobile App Version

Troubleshooting

Written by Jenny | Jul 6, 2026 7:33:25 PM

 

 

 

  • Make sure you have the latest version of the app:

 

  • For failed uploads, long press the Pending Upload:

 

  • Tap Recent (bottom-left corner :

  • Choose Recents dropdown:

 

  • Select Send Diagnostic Report

 

The report is sent to the RealSynch development team for analysis. If you continue to experience issues, please contact support@realsynch.com for further assistance.