Troubleshooting

Jenny
Jenny

 

 

 

  • Make sure you have the latest version of the app:

 

  • For failed uploads, long press the Pending Upload:

 

  • Tap Recent (bottom-left corner :

  • Choose Recents dropdown:

 

  • Select Send Diagnostic Report

Screen_Recording_20260703_024120-ezgif.com-video-to-gif-converter

 

The report is sent to the RealSynch development team for analysis. If you continue to experience issues, please contact support@realsynch.com for further assistance.

 

 
Jenny

Jenny

Jenny is a Client Onboarding Specialist at RealSynch with over three years of experience helping real estate teams get connected, set up, and seeing results. She works closely with clients through every step of the onboarding process and knows the platform inside and out. When a client has a question, Jenny's usually the one with the answer.