CBX and Gmail Extension

Lion Desk CBX Demo

Written by Amanda | Jun 14, 2022 9:55:32 PM

 

 

 

 

Demonstration of Features:

 

 

 

Sign Up Here!

 

 

 

Limitations:

 

  • Extension Users can only search for an email address using an exact match. You cannot search using a partial email address. The extension is also unable to do any searching or matching by Lead name.

  • When logging a call in the extension, Outbound Call and Inbound Call are currently the only available Call Outcome options. This is mislabeled and should actually be considered the Call Type.

  • Assignment appears blank when a new Contact is created through the CRM with default values.