---
title: Google Contacts to Follow Up Boss Features
description: Features article for the Google Contacts to Follow Up Boss integration.
---

[Follow Up Boss and Google Contacts Integration ](https://support.realsynch.com/follow-up-boss-and-google-contacts-integration)

# [Google Contacts to Follow Up Boss Features](https://support.realsynch.com/follow-up-boss-and-google-contacts-integration/google-contacts-to-follow-up-boss-features)

 Written by [Amanda](https://support.realsynch.com/follow-up-boss-and-google-contacts-integration/author/amanda) | Sep 30, 2022 9:04:10 PM

 

# *Note: This integration will send all leads/contacts created on the day of setup (Midnight to Midnight) to the Target CRM automatically. Example: Lead "John Smith" was created in Google Contacts at 6am and the integration was created at 8am. John Smith will automatically be sent to the target CRM.*

# Check out this [Demo video](https://youtu.be/5TWxaoPEIo8) for the Follow Up Boss and Google Contacts integrations!** Features:**

 

- The **only** way to create a lead in Follow Up Boss from Google Contacts is by lead creation.
- An Email address is **REQUIRED** for the lead to pass through the integration.
- **Please note**: There is a delay when going from Google Contacts to Follow Up Boss. This delay can take up to 10 minutes to process.
- Adding a relationship in Google Contacts will require another update to the lead to send the information through to Follow Up Boss.
- When adding a label to the lead in Google Contacts, an update to the lead is required for the label to go through the integration.

Field Mapping and Required Fields

- The following fields map over into Follow Up Boss from the lead information in Google Contacts:
  
  | **Mapped Fields** |
  | --- |
  | First Name * |
  | Last Name * |
  | Email Address * |
  | Phone Number  |
  | Address |
  | Date of Birth |
  | Tags/Labels |
  | Company Name |
  | Job Title |
  | Relationships |
  
  
  
  *Note: The fields containing the * are Required fields*
- The following options will need to be enabled on the integration under *Source Options> Custom Mappings* in order for Date of Birth, Company Name, and Job Title custom fields to be created if not already present in Follow Up Boss:

- An email address is required to send the lead into Follow Up Boss. Without an email address, the lead will not be created in Follow Up Boss.
- Adding a lead in Google Contacts with the same email address as a lead in Follow Up Boss will replace the lead in Follow Up Boss with the new Google Contacts lead.
- An Email address is **REQUIRED** for the lead to pass through the integration.
- The priority for the phone number is based on the type of phone number selected under *Source Options> Custom Mappings*. 

Agent Assignment

- The Agent is assigned in Follow Up Boss based on the agent who created the lead in Google Contacts.

Labels/Tags

- When adding a label to the lead in Google Contacts, an update to the lead is required for the label to go through the integration.

 

 

# ** [Setup: Google Contacts to Follow Up Boss Integration](https://support.realsynch.com/follow-up-boss-and-google-contacts-integration/setup-google-contacts-to-follow-up-boss-integration) **

 

[Setup: Follow Up Boss to Google Contacts Integration](https://support.realsynch.com/follow-up-boss-and-google-contacts-integration/setup-follow-up-boss-to-google-contacts-integration)

 

 

[View full post](https://support.realsynch.com/follow-up-boss-and-google-contacts-integration/google-contacts-to-follow-up-boss-features)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Amanda"
  },
  "dateModified" : "2023-04-17T16:10:16.644Z",
  "datePublished" : "2022-09-30T21:04:10Z",
  "headline" : "Google Contacts to Follow Up Boss Features",
  "image" : {
    "@type" : "ImageObject",
    "height" : 60,
    "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
    "width" : 60
  },
  "mainEntityOfPage" : "https://support.realsynch.com/follow-up-boss-and-google-contacts-integration/google-contacts-to-follow-up-boss-features",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Follow Up Boss and Google Contacts Integration"
  }
}
```