When Follow Up Boss Users (**not auto**) log any of the following activities, the integration will increment the related counter in Sisu by one:

• Dials - no answer, left voicemail, bad number, and calls lasting less than one minute in duration.
  
  

• Connects - calls more than the duration selected under the Source Options on your integration. (Options range from one to five minutes)
  
  

• Conversations - calls more than the duration selected under the Source Options on your integration. (Options range from one to ten minutes)
  
  

• Email Sent - from within Follow Up Boss.
  
  

• Text Sent - from within Follow Up Boss (one per day per unique lead). 
  *This will increment the Text Messages counter in SISU*
  
  

• Text Conversation - based on the following interaction pattern: text sent, text received, text sent, text received (one per day per unique lead).
  *This will increment a custom Text Conversation counter in SISU*
  
  

• Appointment Set - one per day per unique lead.
  
  

• Tasks Completed - Showing, Open House, and Thank You.

   

**NOTE: Since the counter is attributed to a specific user; auto plans that send auto texts, emails are not counted.

FAQ: Follow Up Boss to Sisu Integration