---
title: Agent Data Not Integrating
description: Agent data not integrating through the Real Geeks to Sisu integration.
---

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# Agent Data Not Integrating

[Amanda](https://support.realsynch.com/realgeeks-to-sisu/author/amanda)

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![](https://downloads.intercomcdn.com/i/o/267249324/84260bddb16d0cbf336eb042/real_geeks_logo.png?expires=1620925200&signature=fdd483cfa52dab9e48a425eaf3562f2b71ab279ba5168baffe7c92f44e474167)

![](https://lh7-us.googleusercontent.com/it5pEWm7U7yai2EWB4ABf2gp8h1p1dzdBlFnHMAIfZOkTSp1K_Al3ZzjNBsO_CNn6fmsyV4z9zpN8EcG_s-QpdmWUnLKJYr_TLY0xSbgrNlxvDmCp-S5pQSlygbEXc2l0z7JMh-FF6Pex8M8v3faOQ)

 

---

 

 

# **Agent Data Not Integrating:**

 

When a given **Agent's** data is not integrating, the typical solution is as follows:

 

- For an *Appointment Met* to properly integrate from Real Geeks to Sisu, you must create the appointment in the *Follow Up* tab with the purpose as *Meeting*, rather than in the *Activity* tab:

![](https://lh7-us.googleusercontent.com/mvQ-_3OxUHe8Nz9CY7IJXeZ3XfORStsCtAPI0EunlAAiUOoWUymOkWBZ--_OEHog1aG7fNyUrJwiPA118YxhtfgBLJ1sfq-GJvGqQH5xHtNmcyFU8G6nc9z8auyVe-RJcdB-1j9xl6a20dHdKFIcoQ)![](https://downloads.intercomcdn.com/i/o/243006925/89ae8e74e5f850896fe132c1/Screen+Shot+2020-09-04+at+11.34.57+AM.png?expires=1620925200&signature=dc6cede0bb49495fc85462ef7d3edd8adc7f71b206f42074c393c5c526307d87)

- Ensure the **Agent's** login email address is the same in both Real Geeks and Sisu.

- An integration from Real Geeks to Sisu cannot occur without an email address associated with each **Contact** created. These email addresses should be unique, as using the same email address multiple times can create problems. If you do not have an email address to associate with a **Contact**, you can simply use a fake one as a placeholder:

![](https://lh7-us.googleusercontent.com/_CY7AsFUK0iFTRx2HNMSGivdkqSGhgdaYlc60eeU2G0QfzhgM_GcKVeSYWsYxcWCFPZkTHVPjPoZqMeN1ZgQEx0fLk3irK2jDo_mBPmBqd_JT8x1GCiSoEjEsFhy-PLLyPrj64qE4AeCzVzsUH5Xhg)![](https://downloads.intercomcdn.com/i/o/243007508/326e9e02ef4a29f65e941cb0/Screen+Shot+2020-09-04+at+11.36.48+AM.png?expires=1620925200&signature=ae2cee59717b82f5dd0c6e655b24958b3248e39b392baee74a89aad90fbb3203)

- Finally, ensure you are looking at the appropriate date range for your scope in Sisu, as this is easy to overlook:

![](https://lh7-us.googleusercontent.com/jiQQo0pNXpsBkGcdaf-T8vP3dW2fqxIpqz214c4ekupDbDXf8MrnjGdkpRiBxPWYJrhujxTvgUnHq0QJDO8aYTVqiPeVRcIhCzNp0JhTdkplozuk7cRuQenVhmGl_ttQvGSMKlLiMX30h56nsRlr5g)![](https://downloads.intercomcdn.com/i/o/243007807/a4794a483ea4bd4a2cac6f0f/Screen+Shot+2020-09-04+at+11.37.43+AM.png?expires=1620925200&signature=30b49458e02867f64cda45713cbb18e7d6a23a74f379555123e5c9ae4aac3f3a)

 

---

 

# **[Manually Entered Agent Issues](https://support.realsynch.com/realgeeks-to-sisu/manually-entered-agent-issues)**

 

---

![](https://lh7-us.googleusercontent.com/eAOvcS4Ubvq026SmztHGqPEur5klzCQF4G8uIg1wbH9g-6zCVZ8Pf4nC4RMiMC4zmE60NK4FQrbL2eBVLsJxoCpwksS6YCxDptw07QLVMH6LWUDS7PjlUbensm6FExhVwXRLnG7BOfxcl66c9QKpXA)

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## Related Articles

### [Manually Entered Agent Issues](https://support.realsynch.com/realgeeks-to-sisu/manually-entered-agent-issues)

[Amanda](https://support.realsynch.com/realgeeks-to-sisu/author/amanda) 

[Read More](https://support.realsynch.com/realgeeks-to-sisu/manually-entered-agent-issues)

### [Real Geeks Agent Activity Metrics](https://support.realsynch.com/realgeeks-to-sisu/real-geeks-agent-activity-metrics)

[Amanda](https://support.realsynch.com/realgeeks-to-sisu/author/amanda) 

[Read More](https://support.realsynch.com/realgeeks-to-sisu/real-geeks-agent-activity-metrics)

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