Real Geeks Agent Activity Metrics
![](https://downloads.intercomcdn.com/i/o/267249324/84260bddb16d0cbf336eb042/real_geeks_logo.png)
Agent Activity Metrics:
When Real Geeks users log any of the following activities in Real Geeks, the Integration will automatically increment the related counter in Sisu:
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Calls: logged in Real Geeks.
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Conversations: Real Geeks user marks the call type as Called/Contact Made.
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Email Sent: Real Geeks user sends an email.
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Text Sent: Real Geeks user sends a text (one per unique lead per day).
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Appointments Set: Real Geeks user creates a FollowUp where Type = Meeting.
Note: When a Real Geeks user updates a Lead to one of the Custom Lead Statuses (Appointment Set, Appointment Met, Rep Agreement Signed, Under Contract, or Closed/Inactive), the Integration Creates or Updates the client Transaction in Sisu.
Real Geeks Custom Lead Statuses
Setup: Real Geeks to Sisu Integration
![](https://downloads.intercomcdn.com/i/o/488902721/a81a96db9c40a15c70792ee3/Real+Synch+-+Logo-01.png)