RealSynch Owner Panel

Invite Agents Without a CRM Integration

Written by Jenny | Jul 24, 2026 8:37:51 PM

 

Organizations that do not have a CRM integrated with RealSynch can now invite team members directly from the Owner Panel. This allows agents to access the RealSynch mobile app and begin recording in-person conversations without first connecting a CRM.

 

  • After signing in, click the gear icon in the bottom-left corner to open the Owner Panel.

  • Navigate RealSynch Users and click Invite users:

  • Enter the agent's email address.

  • Click the Team Role dropdown to update their type of role from your organization:

  • Once done updating the role access, click Send Invite

  • You can view your invited agent in Synched Team Members tab:

 

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RealSynch BI Agent Set Up