Dials - no answer, left voicemail, bad number, and calls lasting less than one minute in duration.
Connects - calls more than the duration selected under the Source Options on your integration. (Options range from one to five minutes)
Conversations - calls more than the duration selected under the Source Options on your integration. (Options range from one to ten minutes)
Email Sent - from within Follow Up Boss.
Text Sent - from within Follow Up Boss (one per day per unique lead).
*This will increment the Text Messages counter in SISU*
Text Conversation - based on the following interaction pattern: text sent, text received, text sent, text received (one per day per unique lead).
*This will increment a custom Text Conversation counter in SISU*
Appointment Set - one per day per unique lead.
Tasks Completed - Showing, Open House, and Thank You.
**NOTE: Since the counter is attributed to a specific user; auto plans that send auto texts, emails are not counted.